Sapphire and diamonds by Sumuduni Gems
1. Are your sapphires treated?
All sapphires in Sumuduni Gems are of natural origin and have not been chemically treated to alter their natural beauty.
2. Can I buy a loose sapphire?
Yes, we do offer loose sapphires for sale. Visit our colored gemstone gallery, or contact us at to inquire about our loose sapphire options. We visit Rathnapura (Gem city in Sri Lanka) frequently. So we can find you a gemstone of any colour or any size as your request. Please contact us.
3. Are there any other sapphire options beyond what is shown on your site?
Yes, we carry a broad selection of sapphires in a variety of beautiful colors, shapes, and sizes. If there is a specific gem that you are interested, but not shown on our website, please contact us at +94769451695 or mail us.
4. Conflict Free diamonds
The white diamonds we use are all natural, earth minded, not clarity enhanced or treated in any other way. Our diamonds are conflict free. Our suppliers conform to all UN regulations for the purchase and import of diamonds, including the Kimberly process. We can provide invoices to prove this if so required.
Custom Orders, Shipping & Returns:
1. Solid gold or platinum 950
The only metals Polamai Fine Jewelry use are solid 14 or 18 ,carat gold, or platinum 950. Solid metals will last many lifetimes, unlike plated or 'vermeil' gold pieces which will wear off over time. Our white gold is rhodium plated for a longer lasting finish at no extra charge. None of our metals contain nickel, which can irritate the skin. All jewelry pieces are hallmarked in accordance with international regulations.
2. Do you accept custom orders ?
We are always open to collaborating on a completely unique and custom design of any kind.
We offer custom fit stacking rings, custom stones, material customizations or entirely custom designs. In case you would like to customize an existing design or create an entirely unique piece, please contact us
3. How long to take to ship out coustom orders ?
In general, for non-customized products, i.e. gem stones and items which are displayed in our website (ready-to-ship) are shipped within 5 days whereas, customized items are shipped within 2 to 3 weeks.
4. Can I return order ?
We do accept returns on non customized pieces. Items need to be sent back within14 days of arrival, in the same exact packaging it arrived in. Please insure your item, as we will not cover any damages or loss of package on the way back. we do stick very firm to my return policies timeline, so as long as you get in touch within 5 days and ship it back within 14 in the same condition you will get a full refund.
We accept all major debit and credit cards via the PayPal payment gateway, even if you don't have a PayPal account.
2. Order Cancelation?
One an order is placed and paid for, we will start to custom make your item as soon as we can using up precious gold as well as our metalsmith's time. This means that it is not possible to cancel and order more than 12 hours after it has been placed.