Return Policy
If you are for ANY reason unsatisfied with your purchase, you can return it in original condition within 30 days for a 100% refund .In case any alterations were made by your request (change of size, etc), a 10% fee will be deducted from your refund.
Please take into consideration, we do not offer returns for re-sizing. However, you may choose to pay a fix fee for resizing ($50) at the time you place an order. Then if you decide to return the ring, you`ll get the regular 96% refund, minus this $50 fee.
Kindly note, CUSTOM ORDERS can only be returned for 96% refund if the jewelry is not as described or has any defects, within 30 days. Unfortunately, I can not accept return of CUSTOM ORDERS for any other reason.
AFTER 30 DAYS NO RETURNS ACCEPTED (2-year repair/exchange in case of damage-please read my Warranty Statement below).
ALL FEES ASSOCIATED WITH RETURNS, e.g. SHIPPING COST, TAXES, etc. ARE PAYABLE BY CUSTOMER.
RETURNS have to be shipped according to the provided instructions,
PayPal Returns
PayPal orders may be returned for credit back to your PayPal account. Please allow up to 2 weeks for your account to be credited.
Payment plans
Please note Payment plan is not refundable. If you don’t finish the payments, you can use the sum that you paid to buy another cheaper item from our store.In the event that we have done faulty work we will repair (free of charge) or you will get a full refund.
If we agree to cancel the payment a 20% of what you payed will be paid as restocking fee. after a month of payment with paypal our paypal commision (5%) will not be refunded
Remind :
Do not ship back before you contact us and got full instructions how to ship.
Shipping back only by Courier with full tracking (UPS, DHL, FedEx, Aramex,EMS)
Our shipping fee to you are not refundable
All fees associated with returns, shipping cost, taxes and so on will be paid by the customer
DO NOT SHIP BACK BEFORE GETTING SHIPPING INSTRUCTIONS FROM US